Terms & Conditions

1. Introduction

Welcome to bdpk, an online gaming platform serving players across Bangladesh. These Terms & Conditions govern your use of the bdpk website, mobile platform, and all associated services. By accessing or using our platform in any capacity, you confirm that you have read, understood, and agree to be bound by these terms in their entirety.

bdpk reserves the right to amend these Terms & Conditions at any time without prior notice. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to ensure you remain informed of any updates.

These terms are written in English and apply to all users of bdpk regardless of location. If any provision of these Terms & Conditions is found to be unenforceable, the remaining provisions will continue to apply in full.

2. Eligibility

To register and use bdpk, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age (21+ only). Access by persons under 21 is strictly prohibited.
• You must be a resident of or physically located in a jurisdiction where online gaming is not explicitly prohibited.
• You must be registering as an individual, using your own valid personal details, and not acting on behalf of any third party.
• You must not be classified as a problem gambler or have requested self-exclusion from any gambling service.

bdpk reserves the right to carry out verification checks on any account at any time to confirm eligibility. Accounts found to be in breach of eligibility requirements will be suspended or permanently closed, and any associated funds may be forfeited pending investigation.

3. Account Registration & Security

Each user is permitted to hold only one account on bdpk. Duplicate or multi-account registrations are strictly prohibited and will result in immediate account closure and the forfeiture of any balances. When registering, you must provide accurate, current, and complete personal information.

Account Verification (KYC)

bdpk may require you to complete identity verification (Know Your Customer / KYC) before processing withdrawals or as part of our fraud prevention measures. Acceptable documents include a valid national ID card, passport, or driving licence along with proof of address. Failure to provide required documents within a reasonable timeframe may result in account suspension.

Password & Login Security

You are solely responsible for keeping your login credentials confidential. bdpk strongly recommends that you:

• Use a strong, unique password that is not used for any other online service.
• Never share your login credentials with any other person.
• Contact bdpk support immediately if you suspect unauthorised access to your account.

4. Deposits & Withdrawals

bdpk supports a range of local and international payment methods to make funding your account as convenient as possible for players across Bangladesh, including cities such as Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.

Deposit Policy

All deposits made to bdpk are final and non-refundable once credited to your account, except in cases where bdpk determines a deposit was made in error. The following payment channels are available:

• Mobile banking: bKash, Nagad, Rocket, Upay (instant processing, 24/7 availability).
• Cards: Visa and Mastercard (processing times may vary depending on your issuing bank).
• Minimum deposit amounts and any applicable transaction fees will be clearly displayed at the time of transaction.

Withdrawal Policy

Withdrawal requests are processed in accordance with bdpk's internal compliance procedures. To initiate a withdrawal, your account must be fully verified and your balance must meet the minimum withdrawal threshold. Please note:

• Withdrawals will be processed to the same payment method used for the original deposit where possible.
• Processing times may range from instant to 3 business days depending on the payment method and any additional verification required.
• bdpk reserves the right to delay or refuse a withdrawal request pending investigation if suspicious activity is detected on an account.

5. Bonuses & Promotions

bdpk may offer welcome bonuses, reload bonuses, free spins, cashback, and other promotional incentives from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, which will be communicated clearly at the time the offer is made. General bonus rules include:

• A bonus must be claimed within the stated claim window. Expired bonuses cannot be reinstated.
• Wagering requirements must be fulfilled before any bonus-derived winnings can be withdrawn from your account.
• Bonuses are non-transferable and may not be exchanged for cash without meeting the applicable rollover conditions.
• bdpk reserves the right to withdraw or modify any bonus offer at its sole discretion without prior notice.

Attempting to abuse or exploit bonus offers — including through multi-account registrations, collusion, or the use of automated betting software — will result in the immediate forfeiture of bonuses and may lead to permanent account closure.

6. Responsible Gaming

bdpk is committed to promoting responsible gaming at all times. We provide players with tools to help manage their gaming activity, including deposit limits, time-out periods, and self-exclusion options. If you feel that gambling is beginning to negatively affect your finances, relationships, or wellbeing, we strongly encourage you to contact our support team at [email protected] or visit our dedicated Responsible Gaming page for guidance.

For players aged 21 and above only. bdpk does not permit access to individuals under the age of 21. Parents and guardians are encouraged to make use of parental control software to prevent underage access to gaming content.

7. Prohibited Activities

The following activities are strictly prohibited on the bdpk platform and will result in immediate account suspension, permanent closure, and forfeiture of funds:

• Using automated scripts, bots, or artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Engaging in money laundering, fraud, or any other form of financial crime using the bdpk platform.
• Exploiting software bugs, glitches, or technical errors to obtain funds or advantages that would not otherwise be available.
• Opening or operating multiple accounts under different identities to circumvent restrictions or claim multiple bonuses.
• Colluding with other players or third parties to manipulate the outcome of any game, match, or event.

bdpk cooperates fully with law enforcement authorities and regulators. Any suspected criminal activity detected on the platform will be reported to the relevant authorities without further notice to the account holder.

8. Intellectual Property

All content on the bdpk platform — including but not limited to logos, graphics, text, game interfaces, software code, and design elements — is the exclusive intellectual property of bdpk or its licensed content providers. Unauthorised reproduction, redistribution, or commercial use of any bdpk content is strictly prohibited.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the bdpk platform solely for personal, non-commercial gaming and entertainment purposes. This licence does not transfer any ownership rights and may be revoked at any time if these Terms & Conditions are breached.

9. Limitation of Liability

To the fullest extent permitted by applicable law, bdpk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, service interruptions, or any errors in game results caused by technical faults beyond our reasonable control.

bdpk makes no warranties, express or implied, regarding the uninterrupted or error-free availability of the platform. In the event of a system malfunction that affects game outcomes, bdpk reserves the right to void affected bets and refund the original stake at its sole discretion.

10. Privacy & Data Protection

bdpk collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, storage, and use of your personal information as described in that policy. We employ industry-standard SSL encryption and security protocols to safeguard your data. For full details on how we handle your personal information, please review our Privacy Policy, accessible from the footer of every page.

11. Amendments to These Terms

bdpk reserves the right to update, modify, or replace any portion of these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or a prominent notice on the platform. However, it is your responsibility to check this page regularly for updates.

Your continued use of bdpk after any revisions to these Terms & Conditions take effect constitutes your binding acceptance of those changes. If you do not agree with the revised terms, you must discontinue your use of the platform immediately and contact support to close your account.